Printer just not connecting to wifi

[Dementedmummy]

Printer was working fine, replaced the colour cartridge and then it will now no longer connect to WiFi. Both connection light and information light flash constantly, press info light and it prints all the jargon it's meant to, but will not connect to WiFi at all. Turned it off and back on and info light blinks again and once again prints out all the bumpf.. how do I get that to stop and how the hell do I connect to the WiFi? Google has nothing, tells me nothing. I do not have a P.C. or a laptop so all done on my phone. 

[praveen196]

@Dementedmummy Welcome to HP Community!

I understand that the Deskjet printer will not connect Wifi.

Do not worry. I will try to fix the issue.

Please repeat the reset by pressing both the Wi-Fi and Cancel buttons at the same time, till the power light starts blinking, then allow it to become stable and ensure the Wi-Fi blue light blinks.

Assuming the reset was made, you should see an HP Setup network in your list, then reinstall the HP Software or follow HP Smart:

https://support.hp.com/us-en/document/c05987925

'Connect a printer that does not have a touchscreen control panel > Step 2: Connect the printer with the HP Smart app' contains detailed information for such.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[Dementedmummy]

Sorry to sound thick but where will I see a hp set up list, where do I go to find this list? What website. Google says the same but doesn't tell you where the actual list is. 

I've managed to connect it to the WiFi but it still won't print, it won't connect to instant ink now, so that's flashing constantly on the printer and then instant ink itself will not recognise my printer. It's constantly got the red offline X. Tried to join the online chat but I was number 346 in the queue which isn't a viable option.

[TEJ1602]

@Dementedmummy

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!