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HP ENVY 6432e All-in-One Printer
Microsoft Windows 10 (64-bit)

I keep on getting the E1 error when printing.  I have unplugged the printer, left it for a good 10 mins and turned it back on.  I have checked paper sizes etc but I still get this error , I have tried things in this for

1 REPLY 1
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@Schzam

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

An E1error indicates that the paper size setting does not match the paper size that is loaded.
Check the print and paper settings to make sure they match your print job.

NOTE: Print settings vary by operating system and software application.

Paper Type: Select the type of paper you are printing on, such as photo paper or plain white paper.

Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality.

Paper Size: Make sure you select the correct paper size for your print job.

Color or Black and White: If you want to print in black and white only, select the Black & White or grayscale option.

For more information, go to, Printing and Changing Print Settings (Windows)

After checking the print settings, try to print again.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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I am an HP Employee

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