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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer keeps on getting the error code 0XB340EC67
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10-10-2021 02:27 PM
As seen in the title: My printer keeps getting this error code 0XB340EC67. When I restart the printer it just keeps coming back. Nothing worked so far. I updated the drivers, got HP Smart and used the diagnostic function there. I also got "HP Print and Scan Doctor for Windows" which didn't help either.
Solved! Go to Solution.
Accepted Solutions
10-13-2021 08:13 AM
Hi @ChaoticHans,
I'd like to help!
I understand you are receiving a "0XB340EC67" error on the printer screen.
We can perform a factory defaults on the printer to resolve the issue
To restore the printer to the original factory defaults
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Printer Maintenance.
3. Touch Restore.
4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
10-13-2021 08:13 AM
Hi @ChaoticHans,
I'd like to help!
I understand you are receiving a "0XB340EC67" error on the printer screen.
We can perform a factory defaults on the printer to resolve the issue
To restore the printer to the original factory defaults
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Printer Maintenance.
3. Touch Restore.
4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
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