Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officejet Pro 8100 ePrinter - N811a/N811d

Since I had to replace the last 951 magenta cartridge because it was empty, my printer keeps telling me that any new cartridge I insert is faulty and therefore it can't print. I tried with 3 different cartridges, 2 brand new genuine HP and one that was previously used in this printer that still has some ink left in it. I tried cleaning the contacts on the cartridges and on the printhead but nothing works. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.