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‎09-02-2024 07:24 PM

HP Recommended

Hi,

I bought a printer HP Envy Pro 6475 approximately 3 years ago but I haven't used it the past 2 years. I tried to print but the pages come out blank.

 

Should I bother to buy two new ink cartridges and see if it will work ... or ... does the ink dry on the print head, making it unusable after so long? .... or ..... should I get rid of this virtually brand new printer/scanner and buy a new one?

Thanks for the help!

2 REPLIES 2

‎09-02-2024 07:49 PM

HP Recommended

Hi @Seb83 

Try with the steps from next video:

>> https://www.youtube.com/watch?v=q-EzY51IX1k&ab_channel=TricksTipsFix

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
How to Clean Dried Ink Cartridge of HP 6055 - Printhead Blocked & Clogged
How to Clean Dried Ink Cartridge of HP 6055 - Printhead Blocked & Clogged
youtube.com/watch?v=q-EzY51IX1k&ab_channel=Tric...
I will show how easy it is to fix and clean the ink cartridge of your HP 6055 printer if it has dried out / clogged or is being blocked. Amazon link for replacement ink: https://amzn.to/3D5pXok Don't forget to like and subscribe if this was useful to you! The Amazon links above are affiliate ...
Was this reply helpful? Yes No

‎09-04-2024 06:03 PM

HP Recommended

I tried your video and it worked with the colored one but the black one is still stuck...

Do you think that buying another black cartridge would solve my problem?

Was this reply helpful? Yes No
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