Printer printing in upper left corner of page

[justmejp]

Two days ago both my Officejet Pro 8500 and my Officejet 6962 were printing fine.  Today they are both printing in the upper left corner of the page, instead of printing an 8.5x11 size.   I have not changed any of the settings on either printer. Why is this happening and how can I fix it?

[Dragon-Fur]

@justmejp 

Printing "what"?

If the issue is printing emails,

If you are using Windows Mail,

The printers are fine.

Use a different mail application to print emails.

What?  It's not "just you".

Check at Microsoft Community - We do not have a fix for Windows Mail.

Example

Mail App prints very small in one corner of page  

What else?

Not email printing?

Not enough information to even guess, though it does sound like something has changed if the issue is affecting both printers.

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

Thank you for participating in the HP Community.

Reminder:  The Community is not a business group of HP

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .