Printer prints only black and white from my iMac desktop computer while phone prints colour

[Emeralddove]

Can anyone help?  I've just installed my ENVY printer and the smart app but the computer only prints in black and white. I've checked everywhere to find why and can't see anywhere to click it for colour.  No problem from the iPhone--full beautiful colour.  The diagnostics say all is well with the printer so it must be something lacking in my computer.

[Echo_Lake]

@Emeralddove

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• Does the copy print out the same way? 
• Have you tried printing from a different application?
• Have you tried changing the print preference settings?

To change print settings on your Mac from the app you are printing from.

Open a document, photo, or webpage, and click FilePrint to open the Print window.

Make sure your printer is selected, and then click Show Details if it displays to access the print settings available for your printer.

Click the drop-down menu in the center of the window to change the settings category and access all available settings.

Colour or black and white: Select or remove the selection from Black & White on the main dialog. The Presets menu also includes colour and black and white options.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.