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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Hi @RonOzz,
Welcome to the HP Support Community.
I'd be glad to help you!
Step 1: Check the ink cartridges for leaks
Replace any ink cartridges that leak.
- Open the door to access to the ink cartridges.
- Wait until the carriage stops moving before you continue.
- Remove an ink cartridge, and then inspect the ink cartridge for leaking ink.
- If the ink cartridge leaks, replace the ink cartridge. If the ink cartridge is not leaking, insert the ink cartridge into its slot.
- Repeat these steps for the other three ink cartridges.
- Close the ink cartridge access door.
- If the error message persists, continue to the next step.
Click here for the remaining steps.
Keep me posted for further assistance
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