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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Printer problems with HP OfficeJet Pro 9015

HP Recommended
macOS 10.13 High Sierra

My printer works well by itself. But when I want to print documents from my computer, it will print this message: Adobe -3.0 %APL_encoding: UTF8  and no more. Only blank pages will follow. I have to stop the printer otherwise it spits blank pages indefinitely...

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@Fran_PF, Welcome to HP Support Community!

 

Is this an issue while printing a PDF document?

Which application are you trying to print from?

 

Meanwhile, ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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Thanks for replying. I have solved the problems. I press on airprint secure on my Mac and everything went fine. 

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