Printer "screeches"

[sheldan]

I am using an HP ENVY 5660 e-All-in-One printer and have had it for about a year.  Recently I have noticed a "screeching" noise sometimes when I am printing.  I believe that my printer is out of warranty and am not sure where to go for service.

I would hate to buy a new printer so soon after changing from my previous one, but I would like to know how to correct this problem.  I am having trouble finding a repair option in my area.  What would you suggest?

[Rainbow23 · Accepted solution]

Hi @sheldan,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing issues with your HP ENVY 5660 e-All-in-One Printer wherein there is a screeching noise as it prints.

This could be a hardware issue with the unit or the rollers may be worn out.

I suggest that you check if there is any obstruction in the carriage path or paper path and also clean the paper feed rollers.

You may check the paper jam document for reference from the link: 'Paper Jam' Error

If the issue persists, then you may need to contact HP phone support for further assistance at the link: www.hp.com/contacthp
You may select the country and type the product# of the unit and then follow the on-screen instructions to contact HP phone support.

You have a good day ahead.