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Locked

‎10-23-2023 09:33 AM

HP Recommended
Product: 4RF81A
Operating System: Microsoft Windows 10 (64-bit)

Printer locks up intermittently requiting power cycle to continue, displaying error F0.01.01.02 and firmware version. Firmware is latest build currently installed. Any ready known fix for this intermittent issue?

Category:
40 people had the same question
3 REPLIES 3

‎10-23-2023 12:22 PM - edited ‎10-23-2023 12:25 PM

HP Recommended

If you have a new 4201-4301 series product see this troubleshooting page

 

https://support.hp.com/ca-en/document/ish_9126306-9126509-16

 

If not please post the model number of your printer as the product number does not show any results.

 

Repairatrooper_0-1698085335827.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎10-23-2023 01:14 PM

HP Recommended

Laser Jet pro. MFP 4301 FDN 

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‎10-23-2023 01:41 PM

HP Recommended

If you print the event log it should give you some idea of where the issue is happening.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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