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‎09-26-2023 04:44 PM

HP Recommended
Product: HP ENVY 6032e All-in-One Printer
Operating System: Microsoft Windows 11

It shows print ready on my HP smart. But Printer's color Copy and B/W Copy are lighting up with a 0 in the middle, can't print anything!  All my prints are stuck in the queue.

Category:
1 person had the same question
1 REPLY 1

‎10-05-2023 01:24 PM

HP Recommended

@Huibo

 

Welcome to the HP support community.

 

I understand that you are getting blinking lights on the printer, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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