Printer says my yellow and magenta are depleted and won't print, but my black cartridge is full

[JLL1120]

OfficeJet Printer is saying magenta and yellow are depleted and won't let me print. However, my black cartridge is full, and I changed the settings to print in black and white. Why won't this print? The document is in black and white as well. No color.

[Valsimot]

On your printer model if any ink cartridge is empty or depleted printer stops printing. It doesn't matter that you want to print in black only, if the color ink cartridge is empty printer stops. You need to install new inks to continue to print.