Printer sends out blank pages Shows error message E1

[Buffalo3]

HP ENVY 6000 SERIES  INSTANT INK  the ink level is good. Error message E1 The printer sends out blank pages. I do not know what E1 means and apparently the Virtual Helper does not either.

[Kumar0307]

@Buffalo3, Welcome to the HP Support Community! I’m here to help.

I see that you are not able to print.

An E1 or E2 error indicates the paper size setting does not match the paper size loaded in the input tray.

Load the correct size paper or change the print settings, and then press the Cancel button . Go to HP Printers - Paper Mismatch error (Windows, Mac) for more information.

To resolve print quality issues, refer to - No black ink, wrong colors, other print quality issues

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

Hope this helps! Let me know how it goes. 

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