Printer shows E and doesn't print

[Harold78]

HP Deskjet F4272.When trying to print, get error message (E), and either lists paper jam - which it isn't, or filter failure. Tried resetting printer, ie., deleting and reading, but nothing works.

[sandytechy20]

@Harold78

Welcome to the HP support community.

I understand that you are getting filter failed error, I am glad to assist you.

I'd recommend you uninstall the existing HP printer software on your computer. Refer to the document HP Printers - Uninstalling HP Printer Software (Mac) for help. 

Ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software: 

Update printer firmware 

Update software on Mac  

  

Remove and add the printer 

Click the Apple menu, and then select System Preferences. 

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners. 

Click the name of your printer, click the Minus sign , and then delete the printer. 

  

Click the Plus sign , and then click Add Printer or Scanner. 

Click the Use or Print Using box, and then select AirPrint 

  

  

Click Add to add the printer to the list. 

Try to print. 

  

Keep me posted for further assistance. 

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.