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HP Officejet Pro X476dw Multifunction Printer

Hello,

my HP Officejet Pro X476dw MFP shows a blue screen when I print a page. 

On the blue screen is shown an error code B8236654.

The code is shown for few seconds, then a message is displayed that asks for the printer to be powered off and on again.

Could anyone please give me a hint what this code means and what I could do to make the printer print again.

thank you very much

Stefan

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