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‎05-18-2016 04:22 PM

HP Recommended
Product: HP 3830
Operating System: Microsoft Windows 10 (64-bit)

I purchased an HP3830 today--had no trouble setting it up. When printing docs it looks like the papaer is skipping lines, and there are horizontal white lines across document

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-18-2016 04:27 PM

HP Recommended

The troubleshooting steps in the document here may help resolve print quality issues on your Deskjet 3830 printer.  You might also try removing and reseating the print cartridges.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


View solution in original post

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2 REPLIES 2

‎05-18-2016 04:27 PM

HP Recommended

The troubleshooting steps in the document here may help resolve print quality issues on your Deskjet 3830 printer.  You might also try removing and reseating the print cartridges.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No

‎05-18-2016 04:40 PM

HP Recommended

Hello--thanks for the response. Turns out the "Set-Up" cartridge included in the box contained very little ink. I changed it out and that resolved the issue!

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