Printer stuck initializing printer scanner

[Mariodab2]

My power cycled a couple times during intialization of the printer now it’s stuck and won’t get out of that mode. I tried all the reset options disconnected power held power button and everything. Still no dice. It’s a MFPM127fn laserjet pro

[Jay_G24]

Hi @Mariodab2

Welcome to the HP Support Community. 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[Mariodab2]

Laserjet pro mfp m127fn

[Jay_G24]

Let's try a power reset on the printer

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.  A

[Mariodab2]

Did not work

[TEJ1602]

@Mariodab2

This looks like a hardware issue.

Please reach out to the HP Support in your region regarding the service options for your printer.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!