Printer takes around 5 minutes to decide to print

[Hudlin]

Printer is connected to USB port on computer.  Just got a new computer and the printer is now attached to this.  When I try to print something, it just sets there and after around 5 minutes it prints and sometimes says there is an error.

[Barachiel]

Hi @Hudlin ,

Thank you for posting on HP Forums,

The Barachiel is at your service.

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

In the meantime, please try the steps mentioned below:

Step 1: Reset the printer

Resetting the printer can resolve some types of slow printing issues.

1. Turn the printer on, if it is not already on.

2. Wait until the printer is idle and silent before you continue.

3. With the printer turned on, disconnect the power cord from the rear of the printer.

4. Unplug the power cord from the wall outlet.

5. Wait at least 60 seconds.

6. Plug the power cord back into the wall outlet.

      NOTE:

   HP recommends connecting the printer power cord directly to the wall outlet.

7. Reconnect the power cord to the rear of the printer.

8. Turn on the printer, if it does not automatically turn on.

   The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

9. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Try to print. If the issue persists, continue to the next step.

Step 2: Check the print driver settings

Check the print driver settings. Selecting certain paper types or printing in Best quality can slow print speeds. Print with plain paper in Normal or Draft quality for faster print speeds.

1. Search Windows for printers, and then click Devices and printers in the list of results.

2. Double-click the icon for your printer.

3. Double-click Set Preferences.

4. Find the paper type information.

5. In the Paper type area, make sure Plain Paper is selected.

6. In the Quality Settings area, make sure Draft or Normal are selected.

7. Click OK or Apply to confirm the changes, close the HP printer driver window, and then close the Devices and Printers window.

Try to print. If the issue persists, continue to the next step.

Step 3: Update the printer firmware

Download available firmware updates from the HP website

   CAUTION:

Do not use or power off the printer or computer while the firmware update is in process.

Follow this link and update the firmware.

1. Figure : Updating the printer firmware (Windows version shown)

   

2. When the update is finished, click OK.

3. If you connected a USB cable for your networked printer, then remove the USB driver that was added by Windows.

   1. Search Windows for Devices and Printers, and then open Device and Printers from the search results.

   2. Right-click the USB printer device that matches your printer model, and then select Remove Device.

   3. Disconnect the USB cable, and restart the computer.

Let me know if it fixed the issue. 😉

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,