Printer warrenty issue

[Nirmitenterpris]

I have purchased new printer on 13-July-2025 and checked online and saw warranty expired, that is my first query and second problem is that printer having serial no. Edited is not working properly and print multiple pages for 1 page print. So please resolve my issue and send customer care number if possible.

[Jerry_57]

Hi @Nirmitenterpris,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand your HP printer is printing multiple pages for a single-page print job; it may be due to a settings issue or a software glitch. Here are the steps you can take to resolve this problem:
 

Check Print Settings:
 

• Open the document you are trying to print.
• Go to the "File" menu and select "Print."
• Check the "Properties" or "Preferences" to ensure that the print settings are correct.
• Ensure that no setting specifies multiple copies of the document. Adjust the "Number of Copies" to "1."

Reset the Printer:
 

• Turn off the printer and your computer.
• Unplug the printer from the power source.
• Wait for 60 seconds, then plug it back in and turn it on.

Update or Reinstall Printer Drivers:
 

• Visit the Official HP® Support.
• Enter your printer model to find and download the latest drivers.
• Follow the installation guide to update your printer drivers, which can resolve various issues caused by outdated software.

Check for Print Queue Issues:
 

• Go to your computer's "Devices and Printers" settings.
• Right-click on your printer and select "See what's printing."
• If there are any paused or stuck print jobs, clear the print queue.

Test with Another Application:
 

• Try printing a different document from another application to see if the issue persists. This can help identify whether the problem is with the printer settings or the application you are using.
  
  
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support