cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
50
Flag Post

Printer without a printer reset function

HP Recommended
OfficeJet 8600 all in one
Microsoft Windows 7 (32-bit)

I get a Printer error message after completely clearing the a paper jam and there are NO ink cartridge issues.   How can I clear the "printer failure" error when my officeject does not have a printer reset feature?  Any hacks that actually work.   I have viewed many you tube videos to no avail. 

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
14,252 14,204 938 1,112
Message 2 of 2
Flag Post
HP Recommended

@KAYE_123, Welcome to the HP Support Community!

 

This seems like a hardware issue with the printer. If you have tried the steps mentioned in this document - 'Printer Failure' Error, and the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation