Printer won't feed inkjet printable vinyl

[MeraryM]

I have this printable vinyl from Photo Paper Direct, it's for inkjet printers.

I've been printing for a while on my HP Envy 7855 but now it won't load the paper.

it starts printing but the page won't go through the rollers almost until the end of the print, so the final product is all cut off. 

I didn't have this problem before. I was able to print several pages.

I set up my printer to glossy specialty paper and worked fine before. 

[Kumar0307]

@MeraryM, Welcome to the HP Support Community!

Which application are you using to print?

What is the paper size/type?

Are you using ADF or the Input try to seed the paper?

Power resetting the printer, Updating the printer firmware and checking the print settings may resolve this issue. Let us try these steps: 

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Update the printer firmware

Click here to download and install the latest firmware from your MAC.

Click here to know different methods of updating printer firmware.

Check the print settings. Make sure the right paper type and size is selected. Refer to this document to know how to check the print settings.

To know the Paper handling specifications of HP ENVY Photo 7855 All-in-One Printer, click here

Let me know how this goes.

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