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My HP LaserJet won’t print double sided no matter what I do. I’ve tried it on multiple devices, in multiple apps. I’ll select double sided and it will just completely ignore me. How do I fix this?

4 REPLIES 4
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Not all models duplex, as you do not state the model, cannot provide an answer. Post more information and someone can likely point you in the right direction.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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Mine does, and it has in the past. It’s just suddenly stopped. It’s an HP LaserJet MFP.

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If you have a multi-function unit, try to make a 2 sided copy. If that does not work you may have a hardware issue. If it does work you most likely are dealing with a driver configuration issue. Either the driver is not detecting that the printer is duplex capable or a driver that does not support duplex is installed, such as a Microsoft IPP driver. [Content Removed]

 

 

MAC or Windows PC. If Windows, on your PC, go to control panel>devices and printers and right click on the icon for your printer and then click on the device settings tab, scroll down and make sure that it shows duplex unit=installed, as below:

 

duplex.jpg

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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I only have iOS and iPadOS right now, my computer is down. In the past, I have been able to print duplex from my mobile devices just fine.

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