-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Printer won’t print double sided

Create an account on the HP Community to personalize your profile and ask a question
01-01-2025 05:01 PM
Not all models duplex, as you do not state the model, cannot provide an answer. Post more information and someone can likely point you in the right direction.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
01-02-2025
11:48 AM
- last edited on
01-03-2025
04:36 AM
by
SNicollas
If you have a multi-function unit, try to make a 2 sided copy. If that does not work you may have a hardware issue. If it does work you most likely are dealing with a driver configuration issue. Either the driver is not detecting that the printer is duplex capable or a driver that does not support duplex is installed, such as a Microsoft IPP driver. [Content Removed]
MAC or Windows PC. If Windows, on your PC, go to control panel>devices and printers and right click on the icon for your printer and then click on the device settings tab, scroll down and make sure that it shows duplex unit=installed, as below:
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.