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IMG_20200408_170523605.jpgI have tried everything to get my printer to print blue ink again. Cleaning and aligning the print heads made it worse. I replace the ink cartridge with a brand one one and it still won't print blue. IMG_20200408_170514305.jpg

1 REPLY 1
HP Recommended

@KR93

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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