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‎03-13-2024 01:03 PM

HP Recommended
Operating System: Microsoft Windows 11

I have printhead error code 62.80.13 and can not print on my OfficeJet 8035.  I tried powering off and unplugging.  I cleaned the printhead several times and that didn't work either.  It looks like this printhead cannot be replaced because there is no lever inside to release it.  Is it possible to buy a new printhead and get it installed, or is it just as economical to buy a new printer?

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