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‎11-05-2020 12:00 PM

HP Recommended
Product: Office jet Pro 8630

Error code:

printhead missing or failed

Category:
1 REPLY 1

‎11-11-2020 07:09 AM - edited ‎11-11-2020 07:22 AM

HP Recommended

@Sid2857, Welcome to the HP Support Community!

 

I understand you are not able to print due to this error.

 

Kindly perform the steps mentioned in this document to resolve this issue - Error Indicates Faulty Printhead

 

If the error persists, I'm afraid this is a hardware issue. Please reach out to the HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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