Printhead won't align

[MisterOwl]

Printing is all jumbled up. Tried to aign printhead, clean preinthead etc. with no success

[A4Apollo]

Hi! @MisterOwl, Welcome to the HP Support Community.

Don't worry I'll try to help you out. Please answer a few questions below in order to assist you better.

Did you make any changes to the printer?

Have you tried checking with a different ink cartridge?

Are you using HP genuine ink cartridges on the printer?

Replace low, empty or faulty ink cartridges on the printer.

Until the alignment is complete you will have print quality issues.

Try the steps recommended below.

You can try a Printer Reset.

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.

 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

Align the printhead

Use an automated tool to align the printhead.

1. Load plain white paper into the tray.

2. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.

3. Swipe the display to scroll to Tools, and then touch Tools.

4. Touch Align Printhead.

5. After the printer prints the alignment page, touch OK, and then recycle or discard the alignment page.

6. Print another Print Quality Diagnostic Page to see if the issue is resolved.

1. Load plain white paper into the tray.

2. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon (). The Setup menu displays.

3. Swipe the display to scroll to Print Reports, and then touch Print Reports.

4. Touch Print Quality Report. The printer prints a test page.

Refer this article to further troubleshoot print quality issues with the printer. Click Here

Have a great day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!