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‎06-06-2020 03:05 PM - edited ‎06-06-2020 03:06 PM

HP Recommended
Product: HP Officejet Pro 8000 Printer - A809a
Operating System: Microsoft Windows 7 (64-bit)

I have a  HP Officejet Pro 8000 Printer - A809a that I installed brand new cartridges in and it only prints blank pages. Whether I try to print from my computer or a test page directly from the printer, everything is blank. I've done the printer head cleaning a few times already and still no luck. I also followed HP's video on soaking them in water and patting them dry, but still nothing. I just spent $140 on these cartridges and could really use some help. Thank you. 

1 REPLY 1

‎06-06-2020 03:31 PM

HP Recommended

The printheads are most likely defective.

Click here for more info.

 

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