Printing Card Stock Using HP OfficeJet Pro 9130e series

[gittensm1]

I owned a OJPro All in One 8600 for over 10 years with no issues.  I recently bought a 9130e Series OJPro and for some reason I'm not able to print card stock.  It appears I can only load thick paper in tray 1 and when I do, it gives the paper jam signal.  When I remove and put regular paper back in, it prints without any issues.  The other thing I really don't like about this new printer (hopefully its user error) is that I can't cancel printing from the machine while a job is processing.  Any advice and input appreciated.

[Dragon-Fur]

@gittensm1 

Welcome to the HP English Community --

I am sorry you don't like your new printer -

True, there are a number of differences between "then" and "now".

Specifications, the actual card paper weight supported by the 9130e, is not different from others that support Index / HP Card paper. 

That said, sure - there might be differences in how the paper types are named and / or selected in either the Printer Control Panel and / or EWS (Embedded Web Server).

Next,

After the printer has been alerted to the paper loaded in the trays and the defaults have been set, the configuration for the current job must be adjusted.  These settings might be called "Preferences" , "Properties" , "More Settings" , or similar.

There are sometimes differences between the names the printer (EWS) uses to identify paper loaded in the tray and the Settings used in job configuration.

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Printer - Specifications

Specifications - OfficeJet Pro 9130e Series - Media Size, Type, Weight

Media Size	Letter; A4; Legal; B5
Media Sizes Custom (imperial)	Tray 1: 3 x 5 to 8.5 x 14; 5 x 8.3 to 8.5 x 14 in. Tray 2: N/A
Media Sizes Custom (metric)	Tray 1: 76.2 x 127 to 215.9 x 355.6 mm. Tray 2: N/A
Media Types	Tray 1: Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy. Tray 2: Plain Paper
Media Weight Recommended (imperial)	16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Media Weight Recommended (metric)	60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Media Weights Supported, By Paper Path (Imperial)	16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Media Weights Supported, By Paper Path (metric)	60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)

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Printer - Tray and Paper

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

AND (in addition and as available)

Section Print > Default Print Options > Select default tray

Example - EWS - Tray and Paper

EWS_9135_Tray_and_Paper_3

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Message Content References

 User Guide - HP OfficeJet Pro 9130e Series

Printer Control Features - Pages 3-5

General Example - Windows 11 - Settings > Bluetooth & devices > Printers & scanners

Job Queue sample - Options for stored jobs

Reminder >> Your printer selection / printer queue will likely be different from the sample

HP_Smart_Printing_Print_Queue_Actions_1

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

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NOTE: Content depends on device type and Operating System

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HP OfficeJet Pro 9130e All-in-One series  

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