Printing blank pages & "New HP cartridges installed, Fix this problem, and then click Retry"

[eyelish]

Suddenly my printer is only printing blank pages, my ink cartridges are sufficiently full and are the original, all my drivers are up-to-date. When attempting to print a demo page or diagnostic information, I receive the pop-up "New HP cartridges installed, Fix this problem, and then click Retry".
Again, these are the original cartridges, the black ink is about 90% full and the color ink is about 40% full. I'm losing my mind with this printer and HP since there's no actual live support, I refuse to buy new ink because if that doesn't solve my issue I can't return it. 

[Irfan_06]

Hi @eyelish,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with print quality on your Printer.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Also, update the printer firmware using this link.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support