Printing blank pages

[Sassyspy]

My printer is  very low on ink but it still will print an info page , email, or similar when i request it. However  every time i request a document whether pdf or docx, it acts and sounds like its printing, but pages are blank. Anyone have any ideas about this?

[Jeet_singh · Accepted solution]

@Sassyspy,

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you are having issues with printer printing blank pages. Don't worry I'll be glad to help you.

As you have mentioned in your post that  the ink levels on your printer is too low. Now certain amount of ink will be utilized for printer maintenance. 

Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low ink levels, consider having a replacement ink cartridge available to avoid possible printing delays. You do not need to replace ink cartridges until print quality becomes unacceptable.

Now talking about info page, it utilizes less amount when compared to emails and documents. Hence, I would suggest here is to go ahead and replace the ink cartridges which are low.

For more details, please follow this support document for - Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet 1000, 2000, 3000...

Hope this answers your question.

Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂

[Sassyspy]

Hi

Thanks for your help. I guess I am hesitant to go buy cartridges when I've signed up for instant ink and am waiting for some to come. 

But, it looks like I'll have to go buy some because its taking a long time for ink to arrive.

But thank you for clearing that up, I just couldnt understand why it would have enough ink to  print information pages but not requested documents. 

[MathewT]

Hi @Sassyspy

Since @Jeet_singh is not in the office, I will take this forward.

I need some information about your Instant Ink Subscription.

Since the instant ink account details are confidential, please send me the required information via private message.
 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Cheers

[Sassyspy]

It's  all solved,  thank you. I received my new ink yesterday and Jeet singh was absolutely correct, as documents now print as requested.

Thank you.

[A4Apollo]

Hi @Sassyspy, I am the Mr.Robot. It looks like you were interacting with @Jeet_singh, but he is out of the office today, so I'll take over from here.

I appriciate your efforts for writing back to us.

I am happy to hear your issue is resolved now.

If you have any queries in the future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,
Have a great day! 🙂