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HP ENVY 5660
Microsoft Windows 10 (64-bit)

I am trying to print envelopes from WORD and continually get an error that the printer is not sensing the right size I put in.

2 REPLIES 2
HP Recommended

Hello Maglv, 

 

Kindly check if you got the Paper Size and type settings rightly set in drivers before you start to print.

Below is the URL that would let you know how to print on Envelope.

https://support.hp.com/us-en/product/hp-envy-5660-e-all-in-one-printer-series/6809225/document/c0330...

 

In case if you want to  create a custom  paper size, then use the below URL .

https://support.hp.com/us-en/product/hp-envy-5660-e-all-in-one-printer-series/6809225/document/c0389...

 

 

Regards,
Jabzi

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How do I check my drivers for paper size? Thank you.

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