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‎01-17-2021 05:20 PM

HP Recommended
Product: HP Envy Photo 7855
Operating System: Microsoft Windows 10 (64-bit)

When I try to print from Corel PaintShop Pro X8 the photo program shuts down without printing. I am using a Dell Inspiron 3650, running Windows 10 operating system. I have an HP ENVY PHOTO 7855 printer. I have tried re-installing the software. This is a replacement for an HP InkJet 6455 printer, which had no such problems. If I save the picture and try to print it from a different program I do not have a problem. Any help or direction would be appreciated. Thank you.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-17-2021 09:53 PM

HP Recommended

Hi,

I can see many to describe such issues with Corel Paintshop Pro and users are reporting that the problem does not occur with a 32-bit application.

 

I suggest going through below thread, there are some valid suggestions:

https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/PaintShopPro-2018-Crashes-W...

 

Else, I highly suggest checking with Corel support, this seems to be an application related problem to affect some drivers



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎01-17-2021 09:53 PM

HP Recommended

Hi,

I can see many to describe such issues with Corel Paintshop Pro and users are reporting that the problem does not occur with a 32-bit application.

 

I suggest going through below thread, there are some valid suggestions:

https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/PaintShopPro-2018-Crashes-W...

 

Else, I highly suggest checking with Corel support, this seems to be an application related problem to affect some drivers



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎01-20-2021 07:32 AM

HP Recommended

Thanks for the help I will try that.

Was this reply helpful? Yes No
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