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‎08-17-2022 12:57 PM

HP Recommended
Product: HP Deskjet 1510 All-in-One Printer
Operating System: macOS 12.0 Monterey

Buonasera, possiedo un MAcbook air con chip M1 in cui ho installato MacOS Monterry 12.5; quando provo a collegare la mia stampante, un Hp deskjet 1510 il Mac non riesce ad inoltrare alla stampante il documento da stampare in quanto essa spunta sempre "inattiva".  ho installato più volte i driver della stampante ma niente da fare... unica stranezza è che il Mac mi riesce a scannerizzare correttamente i documenti nella stampante quindi il problema credo sia nei driver relativi solo alla stampa... come posso risolvere il mio problema? grazie a chi risponderà 

2 REPLIES 2

‎08-17-2022 01:59 PM

HP Recommended

Hi



Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.



Regards,

I work on behalf of HP.
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‎08-17-2022 11:11 PM

HP Recommended

Troubleshooting  printer error in Windows
Check to make sure the printer is turned on and connected to the same Wi-Fi network as your device. 
Unplug and restart your printer. 
Set your printer as the default printer. 
Clear the print queue. 
Reset the service that manages the printing queue.

 

This may help you,

Rachel Gomez

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