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‎07-25-2021 06:38 PM - last edited on ‎07-26-2021 04:16 PM by Retired

HP Recommended
Product: OfficeJet 3830
Operating System: Microsoft Windows 10 (32-bit)

Tried to print and received message to obtain new app to open HPPrinterControl link.  Cannot locate any app nor for sure whats going on.  Please help.  Thank you.

Category:
1 person had the same question
1 REPLY 1

‎07-28-2021 09:36 AM

HP Recommended

@Lewicki1

 

Welcome to the HP Support Community.

 

It must be telling you to install the HP Smart App: https://support.hp.com/us-en/document/ish_2073929-1413451-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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