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Android 9.0 Pie

HP 5520 Photo Smart printer just spits out blank sheets of paper when I try to print from my new Pixel 6 smart phone.

1 REPLY 1
HP Recommended

Hi@MARTY4444,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing printing issues with the HP Photo Smart printer.

 

I have a few recommendations 

  • There are numerous possible causes for a printer that's randomly producing blanks. The most common ones are empty ink cartridges, improper cartridge installation, and congested nozzles. Driver and software issues can sometimes cause this problem as well.
  • Click on this link for HP Printer set up https://support.hp.com/us-en/document/ish_1716406-1413451-16

Uninstall and reinstall the App. If the issue persists,  reset the network settings on the phone:

  1. From the Home screen, navigate: Apps > Settings > Backup and reset.
  2. Tap Reset network settings.
  3. Tap Reset Settings.
  4. If applicable, enter the PIN, password, fingerprint or pattern then tap Reset Settings again to confirm.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

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