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HP OfficeJet Pro 9025 All-in-One Printer

My printer for the last few months has been randomly printing pages and pages of gibberish, random letters, symbols, and numbers. At times it would print STACKS and waste all of our paper, no one has been able to help us or fix it. People keep saying we need a driver or something but also telling us that all of our stuff is up to date and nothing seems to be compromised. Its slowed down the last couple weeks but it mainly does it over night, 

1 REPLY 1
HP Recommended

This behavior is consistent with a corrupt or wrong driver being used to print, however it could also be caused by a corrupt print job. If the printer is networked, you could use a program like wireshark to monitor where data going to the printer is coming from. You can also try purging the print spooler is you are using Windows by following these instructions: https://answers.microsoft.com/en-us/windows/forum/all/how-to-clear-printer-queue-in-windows-10/7e5ac...

and then see if the problem persists overnight.

 

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