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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printing greeting cards

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03-02-2020 02:51 PM
Hello,
I'm trying to print greeting cards and when I make cards that are landscape they print fine but when I try to print a portrait card they come out either upside down or on the wrong side and I can't figure out the settings to solve this.
I am printing on A6 cards.
Thank you
03-02-2020 04:31 PM
The following may be helpful. Much depends on whether you are using "card software" (which has its own rules and "ways to do things").
Example Assumes...
- Printer Software installed (generally refers to the "Full Driver" or "Full Feature Software"
- PDF format
- Access to Adobe Reader DC (PDF view / print software)
- One sheet of paper (to be folded in half after printing)
- Printer supports "automatic" duplex
Booklet_Print_9025_PDF_1
HP Smart for Windows
Learn how to use HP Smart on your Windows 10 computer
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR
Links to HP Smart software for Windows and Mobile devices, includes an FAQ section
HP Printers - Using the HP Smart App (Windows 10)
HP Smart can print in "booklet" style.
The following example uses "Letter" paper but the settings are generally the same for rectangular paper that will be folded in half with the small "book" printed in the portrait position (binding on left and is the "longer" side).
HP_Smart_Booklet_1
HP_Smart_Booklet_More_Settings_1
References
Reference and Resources – Places to find help and learn how to use your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP DeskJet 2632 All-in-One Printer
How to Print on Both Sides of the Paper (Windows) (Duplexing)
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We are a world community of HP enthusiasts dedicated to supporting HP technology.
03-06-2020 07:04 AM
Thank you so much for your reply!
I have carefully tried everything you have suggested but I am still having the same problem.
I use Avery or Canva to produce greetings cards so I know all of the measurements are correct but no matter what I try I cannot get this printer to print a portrait A6.
Either the graphics are off-center or it prints it in landscape.
I could cry!! haha
I really appreciate the help though, thank you very much.
03-06-2020 08:30 AM
You are welcome.
Sometimes the answer is "no" - and nobody wants that.
It may be that the problem is a result of the way in which the margins are treated on the A6 paper - I don't use this format (I live in the USA) - I do know that while several sizes can be printed as "folded card" (four page booklet), some of the smaller than regular paper sizes result in output that is shifted / not-centered / cut-off. For example, the content might be shifted (to the right? Can't remember) - this happens in spite of any margin settings in the original document and regardless of any subsequent attempts to change the result using other means (font size, gutter or line spacing, "whatever").
Try the setup using a sheet of A4 paper - see if your settings impact the result.
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We are a world community of HP enthusiasts dedicated to supporting HP technology.