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Hi all I am having issues I have bought a deskjet 2710 but its having issues
1 it says printer offline even when the printer is on and the WiFi is lite
2 when I print labels off and put the size in it comes out not in the boxes
I done alignment and comes up with error but then scans
Can someone please help please
Welcome to the HP support community.
Use HP Print and Scan Doctor to fix connectivity and printing issues.
Download HP Print and Scan Doctor.
Run HPPSdr.exe from the download location on your computer.
Once HP Print and Scan Doctor opens, click Start, and then select your printer.
If your printer is not in the list, turn it off and on, and then click Retry.
If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
If a screen prompts you to turn on printer updates, click Yes.
If a screen prompts you to make your printer the default printer, click Yes.
Try to print.
Assign a manual IP address and that should fix the issue.
A Network Configuration Page lists important network settings such as network status and the printer IP address.
On the printer's control panel, press the Wireless button and the Information button at the same time.
Setting a Static IP Address
Once you know your printer’s IP address from the page you printed, entering it is pretty easy. Here’s what you do:
You can refer this HP document for more assistance:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Sandytechy20 I am an HP Employee
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