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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printing issues

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01-18-2021 12:57 PM
When I select print, my HP Envy 5644 only print blank pages. I tried to download the latest version of drivers etc.
But nothing works.
Also tried to unplug all cables, re-setting to default settings etc.
But nothing works.
01-21-2021 03:05 AM - edited 01-21-2021 03:07 AM
Hi @Rune3,
I'd like to help!
To better assist you -
1) Does the copy print out the same way?
2) What's the application you are trying to print from? Have you tried printing from a different application or devices?
While you respond to that, let's print a Print Quality Diagnostic page
Load U.S. letter or A4 size, unused, plain white paper into the input tray.
On the printer control panel, swipe the display to the left, and then touch Setup
.
The Setup menu displays.
Touch Reports, and then touch Print Quality Report.
A Print Quality Diagnostic page prints.
Post the Print Quality Diagnostic page here so we can help you further.
You may also refer to this document with steps to fix " Print Quality Issues" issue applicable for your printer - Print Quality Issues
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!