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HP Recommended
OfficeJet Pro 9025
Microsoft Windows 10 (64-bit)

My OfficeJet Pro 9025 is installed with a USB cable (necessary for multiple reasons) I have turned WiFi off on the printer in an effort to stop this but the machine keeps randomly printing status pages that say things like "Get/DevMgmt/MediaHandlingDyn.xml"   There are various versions, but all start with "Get/DevMgmt"    I have uninstalled and re-installed, done hard resets on the printer, run HP print doctor etc., but the problem persists.

3 REPLIES 3
HP Recommended

@DHI,

 

Thank you for posting your query on HP Community,

 

Let's try these steps -

 

1) Open the Devices and Printers folder, right-click the HP Printer, and then select Properties.


2) Click the Device Settings tab.


3) In the Install able Options section, set Printer Status Notification to Disable.


4) Click OK.

 

 

Hope this helps!

 

Let me know how that goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day!

Jeet_Singh
I am an HP Employee

HP Recommended

Solution was not the least bit helpful.  Not applicable as I do not even have the options given.  Furthermore it is a solution that has been given many times on these boards and has not worked for anyone, so I'm not sure why it is still being given out.

 

 

HP Recommended

@DHI,

 

In this scenario, I would suggest let's try to uninstall the printer from the root level and then reinstall it by following the steps below: 

  • Press “Windows key” + “r” to get the “Run” window.
  • Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.
  • Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.
  • Go to services again - Start the print spooler.
  • Now check for issue resolution.
  • If the issue persists, also try clean installing the printer drivers. Here are the steps:
  • First, unplug the USB cable from the printer if present.
  • Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them.
  • Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
  • Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
  • Under print server properties, go to drivers - remove any entry there as well.
  • Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
  • Restart your computer.
  • Please click here to download and install the software.
  • Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.

Let me know the outcome!

 

Cheers 🙂

Jeet_Singh
I am an HP Employee

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