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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printing on Computer Grafix paper

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05-25-2016 07:58 PM
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Accepted Solutions
05-25-2016 10:18 PM
Are you using Inkjet media? Computer Grafix has media for Inkjet and different media for Laser printing. The two are not compatible, make sure you are using the propere media. Also, the Inkjet media has two sides, make sure you are printing on the correct side. From the Computer Graphix site:
How can you tell which side is Ink Jet Printable on the .004” Matte 2 sided Ink Jet film?
Using a highlighter, draw a line with multiple colors on each side. The ink jet side should be brighter and more consistent lines. The non-ink jet side should be dull and the lines may not be consistent. The highlighter may not dry on the non-ink jet side also.
Do you sell one film that can be used in both Laser and Ink Jet printers?
No, just one or the other.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
05-25-2016 10:18 PM
Are you using Inkjet media? Computer Grafix has media for Inkjet and different media for Laser printing. The two are not compatible, make sure you are using the propere media. Also, the Inkjet media has two sides, make sure you are printing on the correct side. From the Computer Graphix site:
How can you tell which side is Ink Jet Printable on the .004” Matte 2 sided Ink Jet film?
Using a highlighter, draw a line with multiple colors on each side. The ink jet side should be brighter and more consistent lines. The non-ink jet side should be dull and the lines may not be consistent. The highlighter may not dry on the non-ink jet side also.
Do you sell one film that can be used in both Laser and Ink Jet printers?
No, just one or the other.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
05-28-2016 11:14 AM
05-28-2016 04:13 PM
The "Draft" settings will use about half the ink, which may be too light. Now that you have identified the correct side to print you might try Normal or Best mode, Both these will use about the same amount of ink, Best will likely give somewhat better results but will take longer.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.