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- Printing Errors or Lights & Stuck Print Jobs
- Printing on DINA 5 sheets with 300g/m2

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09-06-2024 07:45 AM
Hello, I would like to print on DINA5 sheets with 300g/m2. Is this possible with the printer (Coloraser MFP 179 fwg) and if so, how does it work? I have tried inserting a DINA5 sheet once and once I glued two DINA5 sheets onto a DINA4 sheet as a carrier surface. In both cases I received an error message (paper jam). Thank you for your help! Michael
09-09-2024 08:50 AM
HI @MichaelMunich,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Printing on DINA5 sheets with a weight of 300g/m² (which is quite thick) can be challenging, especially with printers not specifically designed to handle heavy or non-standard paper sizes. Your Coloraser MFP 179 fwg, which is typically an entry-level or mid-range color laser multifunction printer, might have limitations with handling such thick and small paper sizes. Here’s a guide on how to approach this issue:
1. Check Printer Specifications
- Paper Size and Weight Limits: Refer to your printer’s user manual or the manufacturer's website to verify the supported paper sizes and weights. The Coloraser MFP 179 fwg might have limitations that prevent it from handling 300g/m² paper or DINA5 size directly.
2. Prepare Your Printer
Update Printer Firmware: Ensure that your printer has the latest firmware installed, which can sometimes add support for additional paper sizes or improve handling.
Adjust Paper Settings: Check if your printer driver allows you to select custom paper sizes and weights. Go to Printer Properties or Printing Preferences in your print dialog and adjust the settings to match the paper you're using.
3. Printing on Thick Paper
Use Manual Feed or Bypass Tray: If your printer has a manual feed slot or bypass tray, use it for thick paper. This tray is usually designed to handle thicker media.
Adjust Paper Guides: Ensure that the paper guides are set correctly to fit the DINA5 size. Incorrectly set paper guides can cause paper jams.
Set the Printer to Handle Thick Paper: In the printer settings, select the media type as "Thick" or "Heavy Paper" if available. This can sometimes help the printer handle thicker media better.
4. Workaround for Small Paper Sizes
If the printer cannot handle DINA5 directly, you can use the following workaround:
Using DINA4 as a Carrier
Print on Larger Sheets: Print your DINA5 designs on a DINA4 sheet and then manually cut the sheets after printing. This ensures the printer can handle the larger size and thickness.
Avoid Gluing Sheets: Avoid gluing smaller sheets onto larger ones, as this can cause feeding issues and jams. Instead, use a straightforward print-and-cut approach.
5. Check for Paper Jams
Inspect the Paper Path: Open the printer’s access panels and check for any debris or paper pieces that might be causing jams.
Re-Align Paper: Make sure the paper is properly aligned in the tray. Misalignment can cause jams, especially with thick paper.
6. Testing and Calibration
Test with Different Paper: Try printing on a few sheets of regular paper to ensure the printer is functioning correctly. Then, gradually move to thicker paper.
Printer Maintenance: Regular maintenance, such as cleaning the paper rollers and printer interior, can help prevent jams.
I hope this helps.
Take care and have a good day.
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Rachel571
HP Support
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