-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Printer is designed to print on supported paper.
Should be fine.
The expected long term results are the same as for any other supported use:
- The printer may get dirty and need maintenance,
- As the printer ages, the rollers might eventually have more trouble grabbing and guiding the paper,
- The firmware might need to be updated,
- The printer software might need to be reloaded if / when it is corrupted or becomes outdated.
References / Resources
HP "card" Index type paper is typically supported to 200 gsm (110 lb).
Whether it is called "thick" or "Index" is not as important as whether paper and the gsm / lb weight is supported.
Product Specifications for the HP OfficeJet Pro 7720 Wide Format All-in-One Printer (Y0S18A)
and
| Media Size (facet) | Letter; A4; Legal; B5; Tabloid; A3 |
| Media Sizes Custom (imperial) | 3 x 5 to 11.7 x 17 in |
| Media Sizes Custom (metric) | 76 x 127 to 297 x 420 mm |
| Media Types | Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Inkjet Hagaki, Plain Paper Thick, Plain Paper Light/Recycled |
| Media Weight Recommended (imperial) | 16 to 28 lb, bond |
| Media Weight Recommended (metric) | 60 to 105 g/m² |
| Media Weights Supported, By Paper Path (Imperial) | 9 to 66 lb bond (plain media) |
| Media Weights Supported, By Paper Path (metric) | 34 to 250 g/m² |
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 7720 Wide Format All-in-One Printer series
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
Printer is designed to print on supported paper.
Should be fine.
The expected long term results are the same as for any other supported use:
- The printer may get dirty and need maintenance,
- As the printer ages, the rollers might eventually have more trouble grabbing and guiding the paper,
- The firmware might need to be updated,
- The printer software might need to be reloaded if / when it is corrupted or becomes outdated.
References / Resources
HP "card" Index type paper is typically supported to 200 gsm (110 lb).
Whether it is called "thick" or "Index" is not as important as whether paper and the gsm / lb weight is supported.
Product Specifications for the HP OfficeJet Pro 7720 Wide Format All-in-One Printer (Y0S18A)
and
| Media Size (facet) | Letter; A4; Legal; B5; Tabloid; A3 |
| Media Sizes Custom (imperial) | 3 x 5 to 11.7 x 17 in |
| Media Sizes Custom (metric) | 76 x 127 to 297 x 420 mm |
| Media Types | Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Inkjet Hagaki, Plain Paper Thick, Plain Paper Light/Recycled |
| Media Weight Recommended (imperial) | 16 to 28 lb, bond |
| Media Weight Recommended (metric) | 60 to 105 g/m² |
| Media Weights Supported, By Paper Path (Imperial) | 9 to 66 lb bond (plain media) |
| Media Weights Supported, By Paper Path (metric) | 34 to 250 g/m² |
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 7720 Wide Format All-in-One Printer series
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community