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‎05-23-2020 12:13 PM

HP Recommended
Product: HP Deskjet 2632
Operating System: iOS

I have a HP deskjet 2632. I’m printing using the HP printing app on my iPhone, but the print quality is blurry. My ink levels are not low. I’ve  taken out the ink cartridges and tried putting them back in. I’ve also done a ‘clean’ on the app, but the test paper came out blurry. 

any help?

 

 

1 REPLY 1

‎05-29-2020 12:33 PM

HP Recommended

@Hannah-Me, Welcome to HP Support Community!

 

If you have already performed the steps from the document Fixing Poor Print Quality and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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