Printing "Page Range"

[Billpayor]

It used to automatically print the first page when I hit the "Page Range" "Pages" instead of "All".  Now it makes me input the number of pages, even "1" if I do not want page 2 or more.    This just started this week.  Any hints?  Or I'm just loosing it LOL

[TEJ1602 · Accepted solution]

@Billpayor, Welcome to HP Support Community!

I see that you have issues selecting the page range printing from your computer, refer to the document HP Printers - Print Driver Settings Guide (Windows) to adjust the settings.

If the issue persists, I recommend you delete the driver and root level and retry, follow the steps below: 

1) In Windows, search for and open Programs and features 

2) Select your HP Printer 

3) Select Uninstall 

4) In Windows, search for and open Devices and printers 

5) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 

6) Open up the run command with the “Windows key + R” key combo. 

7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe”

😎 Click on the “Drivers” tab 

9) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10) Select Ok 

11) Select Apply and Ok on the Print Server Properties windows 

12) Close Devices and Printers.

Use this link to download and install the new driver. Configure the printer and try printing.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!