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Locked

‎08-03-2020 02:15 PM

HP Recommended
Product: M281CDW

I currently have a M281CDW laserjet printer and I was printing on small coin envelopes (3.5"x6.5").....at first it was printing well and after about 500, it just stopped. Now it will print 1 or 2..then say jammed even though there is no jam.

 

Now my question is..does this sound like something that can be fixed? Or are there any recommendations on a printer that can handle printing small envelopes?

 

Thanks

Bob

1 REPLY 1

‎08-03-2020 02:52 PM

HP Recommended

Could be dirty/worn pickup roller. Printers will pickup just about anything when new, but once you get some paper dust or foreign material on the rollers they are much less forgiving. Check the pickup roller to make sure it is clean and still have fingerprint like ridges on it. Smooth or bald rollers will cause misfeeds.

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