-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printing with textured ink jet paper on the HP Envy 5530

Create an account on the HP Community to personalize your profile and ask a question
11-03-2019 12:06 PM
I'm trying to print on my HP Envy 5530 with 216 gr/m2 INKJET textured paper to simulate a watercolor print. Nothing prints out but a few dark print head lines?
It seems to get "stuck". I've switched between a plain paper and photo paper setting and both outcomes are the same. When I revert back to printing on normal paper everything is fine. This textured paper doesn't seem any heavier than photo paper or cardstock which the Envy is built for.
Is there a setting I am missing or any other steps I can take to print out on this type of paper?
Solved! Go to Solution.
Accepted Solutions
11-03-2019 03:37 PM
Unfortunately..
The paper is not supported in your printer.
Problems:
- Textured paper is not generally supported.
- Media "card" paper option cannot be selected because the paper is too heavy for this Media type (kind of paper).
- Photo paper is not an option - most printers can sense if you have selected photo paper but a different Media (kind of paper) is loaded in the tray.
Printer Specifications for HP ENVY 5530, DeskJet 4510 Printers
Cards | Up to 200 g/m² (110 lb index) | Up to 40 cards |
If the paper were within the weight limits for Card paper, you might get away with the textured paper, though there is certainly no guarantee since the texture on the surface of the paper might still drag or get stuck.
For those reading:
Final issue, though not related in this case because the weight of the paper exceeds the restrictions:.
"Card" paper is supported in the standard sizes shown in the Specifications.
The printer supports using a Custom Paper Size form, which would be necessary to support "other sizes".
Resource - Creating Custom Paper Sizes
Supported cards
Card type | Card size |
3 x 5 in Index | 76.2 x 127 mm (3 x 5 in) |
4 x 6 in Index | 101.6 x 152 mm (4 x 6 in) |
5 x 8 in Index | 127 x 203.2 mm (5 x 8 in) |
Reference and Resources – Places to find (more) help and learn about your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
HP ENVY 5530 e-All-in-One Printer series
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Select the relevant post "Accept as Solution" to help others find it.
11-03-2019 03:37 PM
Unfortunately..
The paper is not supported in your printer.
Problems:
- Textured paper is not generally supported.
- Media "card" paper option cannot be selected because the paper is too heavy for this Media type (kind of paper).
- Photo paper is not an option - most printers can sense if you have selected photo paper but a different Media (kind of paper) is loaded in the tray.
Printer Specifications for HP ENVY 5530, DeskJet 4510 Printers
Cards | Up to 200 g/m² (110 lb index) | Up to 40 cards |
If the paper were within the weight limits for Card paper, you might get away with the textured paper, though there is certainly no guarantee since the texture on the surface of the paper might still drag or get stuck.
For those reading:
Final issue, though not related in this case because the weight of the paper exceeds the restrictions:.
"Card" paper is supported in the standard sizes shown in the Specifications.
The printer supports using a Custom Paper Size form, which would be necessary to support "other sizes".
Resource - Creating Custom Paper Sizes
Supported cards
Card type | Card size |
3 x 5 in Index | 76.2 x 127 mm (3 x 5 in) |
4 x 6 in Index | 101.6 x 152 mm (4 x 6 in) |
5 x 8 in Index | 127 x 203.2 mm (5 x 8 in) |
Reference and Resources – Places to find (more) help and learn about your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
HP ENVY 5530 e-All-in-One Printer series
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Select the relevant post "Accept as Solution" to help others find it.