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‎07-19-2017 04:55 AM

HP Recommended
Product: Officejet 6950

After 9 weeks away from home I have started to use the printer.  

 

The first photos were fine, but second page had poor colour and red lines.  The cartridges are showing almost full.

 

Anu suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2017 05:03 AM

HP Recommended

Try cleaning the cartridges 4-5 times.

View solution in original post

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3 REPLIES 3

‎07-19-2017 05:03 AM

HP Recommended

Try cleaning the cartridges 4-5 times.

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‎07-19-2017 06:53 AM

HP Recommended

Thank you. It is fine.

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‎09-20-2017 09:04 PM

HP Recommended

Please use this document from HP site:

 

https://support.hp.com/au-en/document/c05067448

 

 

 Please print the Print Quality Diagnostic Page (Step 😎

 

Refer to Step 9, examine the test results

 

If you can't read results even with HP instructions. You may choose to execute Step 10 (Align Printhead) a few times.

 

Since you have been away from home for 9 weeks, printhead might clogged

 

I hope my solution would have solved your issues.

 

From HP volunteer

I am an HP employee
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