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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎03-14-2020 11:16 PM

HP Recommended
Product: DeskJet 2131 all in one

As i have DeskJet 2131 all in one printer .. 

My black ink cartridge is empty. So i have removed that black ink and started printing with color because only colour print I want. As i changed the options or solutions given by this community . According to that everything was good. But now i have got this kind of print  as i have attached the image. Instead of black and white (related to white color like orange yellow etc) i am getting this greenish color while i get that

print. 

So please give me the solution at earliest. 

IMG_20200315_104237.jpg

 These is the color i am getting while i am printed. Is should be in white, orange , black etc

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-17-2020 01:05 PM

HP Recommended

@Aks_18

 

Welcome to the HP Support Community.

 

I suggest you to insert a new black cartridge.

 

Also, you can perform steps from here: https://support.hp.com/us-en/product/hp-deskjet-2130-all-in-one-printer-series/7174550/model/7521801...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

View solution in original post

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1 REPLY 1

‎03-17-2020 01:05 PM

HP Recommended

@Aks_18

 

Welcome to the HP Support Community.

 

I suggest you to insert a new black cartridge.

 

Also, you can perform steps from here: https://support.hp.com/us-en/product/hp-deskjet-2130-all-in-one-printer-series/7174550/model/7521801...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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